Pool Routes Warranty

Procedures for Excessive Cancellations:​

If the total accounts lost reaches a total of 5% of accounts purchased, a one hour strategy session will be held on the phone or in one of our offices. This strategy session will be to discuss the best method for starting the pool service and communicating with customers. This strategy session must be held within 4 days after reaching the 5% loss. A new strategy meeting as described above must take place again if total accounts loss reaches 7.5% of accounts purchased and , then again, if total accounts loss reach 10% of accounts purchased. if any of those strategy sessions do not occur within 4 days after crossing the percent threshold, then ay accounts lost after the4 days will not be replaced. However, as soon as the required strategy session takes place, any accounts lost after the strategy session will once again be covered under the remainder of their guarantee period.

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Procedures for Replacements:​

For procedural purposes, any lost accounts that require replacement will be logged and replacements given after the completion of the original accounts being supplied. All replacement accounts will be the same areas that the original accounts were in and will be replaced within a maximum of 60 days.